Privacy Policy

Information We Collect

We collect the following information:

• Name and email address for account creation
• Payment information (processed securely through Razorpay)
• Usage data for improving our platform
• Device and browser information for security purposes

How We Use Your Information

Your information is used to:

• Provide and maintain your AlgoKing license
• Process payments and send receipts
• Send important updates about the platform
• Improve our services and user experience
• Provide customer support

Data Security

We implement industry-standard security measures to protect your personal information. Payment data is handled securely through Razorpay (PCI DSS compliant) and we never store credit card information on our servers.

Third-Party Services

We use Razorpay for payment processing. Your payment information is subject to Razorpay's privacy policy and security standards. We do not share your personal information with third parties except as required for payment processing.

Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. You may request deletion of your data at any time by contacting support.

Your Rights

You have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your account and data
• Opt-out of marketing communications
• Export your data in a portable format

Grievance Officer

In accordance with the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023, the Grievance Officer for AlgoKing is:

Name: Akshit Agrawal (CMD, FINOCRED FINTECH PRIVATE LIMITED)
Email: grievance@algoking.net

The Grievance Officer shall address your concerns within 72 hours of receipt. For general privacy queries, contact us at support@algoking.net